Frequently Asked Questions

What are the hours of operation?
The Shrine of Our Lady of Guadalupe is open daily from 9:00 a.m. to 4:00 p.m. from September 1 through May 31. The Shrine extends its hours from 9:00 a.m. to 7:00 p.m. from June 1 through August 31.
The Culina Mariana Café and Flores Mariae Gift Shop close at 4:00 p.m. year-round.

Is the Shrine of Our Lady of Guadalupe closed on any days during the year?
The Shrine of Our Lady of Guadalupe is closed on the Solemnity of Mary, Mother of God (Jan. 1), Good Friday, Holy Saturday, Thanksgiving and Christmas (Dec. 25).

What is the appropriate attire on the grounds?
All pilgrims are encouraged to wear modest attire (vestirse apropiadamente) while at the Shrine of Our Lady of Guadalupe.

Are pets permitted on the grounds?
With the exception of assistance animals, pets are not permitted on the the grounds of the Shrine of Our Lady of Guadalupe.

Are there parking or admittance fees?
The Shrine of Our Lady of Guadalupe is free and open to the public.

What is a shrine?
A shrine is a prominent sacred locality. It may be the burial place of a saint, or where he or she lived or died, or where a heavenly apparition took place. Shrines are the focuses of pilgrimages by the faithful and often of miraculous phenomena approved by the Church.
— Modern Catholic Dictionary, Servant of God Father John A. Hardon, S.J.

What is a pilgrimage?
A pilgrimage as a journey to a sacred place undertaken as an act of religious devotion. Its purpose may be simply to venerate a certain saint or ask some spiritual favor; beg for a physical cure or perform an act of penance; express thanks or fulfill a promise. From the earliest days pilgrimages were made to the Holy Land, and later on to Rome, where Peter and Paul and so many Christians were martyred. From the eighth century the practice began of imposing a pilgrimage in place of public penance. As a result, during the Middle Ages pilgrimages were organized on a grand scale and became the object of special Church legislation. In modern times, beside Rome and the Holy Land, famous shrines such as Lourdes, Fatima, and Guadalupe draw thousands of pilgrims each year from the Catholic world.
— Modern Catholic Dictionary, Servant of God Father John A. Hardon, S.J.

How many people can go on a pilgrimage?
As few or as many people may come to the Shrine of Our Lady of Guadalupe on pilgrimage. Individuals, families, parishes, and even the faithful of an archdiocese, visit the Shrine of Our Lady of Guadalupe on pilgrimage.

Do you have arrangements with local hotels for special rates for pilgrims?
Yes, please visit Accommodations for a list of hotels, motels and bed and breakfasts in the area that offer discounted rates to pilgrims.

How many miles is the Shrine of Our Lady of Guadalupe from where I live?
To determine how many miles the Shrine of Our Lady of Guadalupe is from where you live, visit Directions and enter your address in the Driving Directions area on the right side of the page.

Does the Shrine of Our Lady of Guadalupe have overnight accommodations for visitors?
The Shrine of Our Lady of Guadalupe does not have overnight accommodations for visitors at this time.

Are there any picnic tables on the grounds?
Yes, picnic tables are available near the parking lot from April though October.

What types of groups generally visit the Shrine of Our Lady of Guadalupe?
The Shrine of Our Lady of Guadalupe welcomes tens of thousands of visitors annually, including individuals, families and organized pilgrimage groups. The staff of the Shrine of Our Lady of Guadalupe is available to assist you in the organization of pilgrimages for a variety of groups: senior citizens, men’s and women’s organizations, First Holy Communion and Confirmation candidates, school children, as well as groups desiring a spiritual retreat. Come alone, come with family, or come as part of a group.

What is the weather like in La Crosse?
La Crosse has a temperate climate.  July is the warmest month of the year, when the average high temperature is 85 °F (29 °C). January is the coldest month, with high temperatures averaging 26 °F (-4 °C). Periods of heavy snowfall are normal during winter months.

How far is the Shrine Church from the Pilgrim Center?
The Shrine Church is 0.49 miles from the Pilgrim Center.

Is transportation provided on the grounds for visitors with physical disabilities?
Yes, golf cart transportation is provided daily to and from the Shrine Church starting at the Pilgrim Center for visitors with physical disabilities. Wheel chairs are also available in the Pilgrim Center and Shrine Church.

Will there be any special events at the Shrine of Our Lady of Guadalupe the day my group visits?
To learn if there will be any special events at the Shrine of Our Lady of Guadalupe on the day your group visits, please go to our Events page.

Do you offer group discounts in the Culina Mariana Café?
Yes, group discounts are available in the Culina Mariana Café. Visit Culina Mariana Café or call (608)788-8400.

Is the menu for the Culina Mariana Café available online?
Yes, you may find the Culina Mariana Café menu here.

How far in advance should I begin planning my pilgrimage?
It is recommended that a pilgrimage group begin planning its pilgrimage between two and three months in advance.
For more information regarding planning a pilgrimage to the Shrine of Our Lady of Guadalupe, visit Pilgrimage.

How often are tours of the Shrine Church offered?
Tours of the Shrine Church are offered Monday though Saturday at 1:30 p.m. and Sunday at 2:30 p.m. The Shrine Church tour begins in the narthex.

Is the Shrine of Our Lady of Guadalupe affiliated with or receive financial assistance from the Diocese of La Crosse?
The Shrine of Our Lady of Guadalupe is located in the Diocese of La Crosse but is not an entity of the Diocese of La Crosse. The Shrine of Our Lady of Guadalupe is financially independent of the Diocese of La Crosse.

How may I support the ongoing mission of the Shrine of Our Lady of Guadalupe?
To learn about various ways to support the ongoing mission of the Shrine of Our Lady of Guadalupe, please visit Donate. Thank you in advance for your generosity.

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